Catch a cinema language mismatch during a calendar review
At a glance
A traveller's Muse agent noticed unsuitable cinema tickets and drafted a refund request in Spanish. This workflow is listed under Travel, Life Admin, Refunds.
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What they did
1) Make the trip's calendar and cinema booking information available to a Meta Muse agent. The account requires calendar access; the author does not explain how ticket-language details were exposed. 2) Have the agent review upcoming bookings. In this case, its calendar review flagged that the Barcelona Dune IMAX tickets were for a showing that was not in English. 3) Use the warning to request a refund-letter draft in the cinema's language, Spanish in the source. 4) Use that draft in the refund process, then purchase tickets for the appropriate showing after the refund is resolved.
How it went
The author reports receiving the refund and buying the correct tickets.
