Muse letter won a full refund for a double-charged rental-car insurance
At a glance
Heath Johnson's in-laws were stuck arguing with a cheap rental-car company over double-charged insurance; Muse wrote their letter and they got a full refund right away. This workflow is listed under customer-service, refunds, insurance, travel, personal-agents.
His in-laws were being double charged for insurance by a cheap rental car company and could not win the dispute themselves. He had them hand the conversation to Meta Muse to write a letter.
How it went
He said Muse did a great job and they instantly received a full refund.
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