The official design scenario connects transaction history and return patterns to anomaly reports for retail teams; its suggested signals require review rather than establishing that a customer committed fraud.
Microsoft Copilot StudioPOS recordsEcommerce records
The manager scenario uses Copilot to turn an operating procedure into a visit checklist and helps summarize daily notes and communication for the store team.
Microsoft outlines an agent that combines logistics context and demand forecasts, flags stock risks, and prepares reviewed replenishment orders before updating the ERP.