Mia pasted a landlord lease into Muse: it flagged a junk $200 admin fee, explained the late-fee clause in plain English, and drafted a pushback email—no lawyer needed.
Todd Saunders asked Muse to chat with Verizon Fios on their site; the rep first said he already had the lowest price, he told Muse to "push harder," and the second round came back with $180 a year off.