Meta Muse pushed Verizon Fios chat for $180/year off after a first refusal
At a glance
Todd Saunders asked Muse to chat with Verizon Fios on their site; the rep first said he already had the lowest price, he told Muse to "push harder," and the second round came back with $180 a year off. This workflow is listed under Meta-Muse, Money-Bills, Negotiations, Life-Admin.
Sid Saladi reports Meta Muse found a forgotten $9.54/mo charge, filed the refund case, argued when support said no, and recovered $114.14 in under five hours with zero words written by the human.
A Muse agent logged into GEICO, found a renters policy had been canceled and looked overpriced, then submitted six quote comparisons and built a coverage-vs-price table for the human to decide.
A first-time Muse user gave it a real errand—dispute a Verizon travel charge—and noted it needed help finding support chat, highlighting agent limits on carrier sites.