xsubscription-audit
Trace an unfamiliar subscription charge to the account receiving it
At a glance
Trace Cohen used Muse to flag an Adobe charge that did not belong to his own Adobe account. This workflow is listed under subscription-audit, expense-review, human-follow-up.
- Agents / tools
- Meta Muse, Chase, Plaid, Adobe
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What they did
After connecting Chase through Plaid, Muse identified an unfamiliar recurring charge. Cohen checked Adobe himself and used its Find my payment tool to discover that his card was paying for an account under another email address.
How it went
The author reports identifying the account mismatch and beginning the dispute process.
Worth knowing
He could not log into the other account to cancel it, leaving cancellation and the charge dispute for follow-up.
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