Fix a user-reported connection bug while away from the computer
At a glance
A There Lists developer used Grok Bot to investigate a support email, ship a fix and draft the customer reply. This workflow is listed under bug-fixing, customer-support, pull-requests, remote-work.
While the developer was out of the office, Grok Bot investigated a reported connection bug and worked through three pull requests. It also drafted the response for the developer to approve.
How it went
The author reports 128 passing tests, a live fix in about three hours and forty minutes, and confirmation from the affected user.
Worth knowing
The developer approved the customer reply. The fix did not require an app update.
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