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Fix a user-reported connection bug while away from the computer

At a glance

A There Lists developer used Grok Bot to investigate a support email, ship a fix and draft the customer reply. This workflow is listed under bug-fixing, customer-support, pull-requests, remote-work.

Agents / tools
Grok Bot, GitHub

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What they did

While the developer was out of the office, Grok Bot investigated a reported connection bug and worked through three pull requests. It also drafted the response for the developer to approve.

How it went

The author reports 128 passing tests, a live fix in about three hours and forty minutes, and confirmation from the affected user.

Worth knowing

The developer approved the customer reply. The fix did not require an app update.

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Prompt excerpt

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