Compare customer-survey themes before and after a product change
The example groups CSAT and NPS comments into themes and examines how explicit feedback changed around a release or pricing update.
Topic
customer-research use cases: 2 examples
Source-linked workflows that name customer-research. Part of the AI agent use cases on UsecaseBoard, or browse all use cases.
Summarize survey comments in sentiment batches with a reusable theme log
The workflow reads survey data from Sheets, groups responses by sentiment, analyzes batches with AI, and saves a consolidated thematic report with Slack notification.