lindylife
Compare customer-survey themes before and after a product change
The example groups CSAT and NPS comments into themes and examines how explicit feedback changed around a release or pricing update.
LindyCSAT dataNPS data+1
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The example groups CSAT and NPS comments into themes and examines how explicit feedback changed around a release or pricing update.
The workflow reads survey data from Sheets, groups responses by sentiment, analyzes batches with AI, and saves a consolidated thematic report with Slack notification.