Baptiste Dubois's Muse pulled a cancelled Alaska flight plus two Lyft receipts from email, converted them to PDF, worked around a broken upload limit, filed a $189.37 claim, and returned a case number.
Asked to check a Delta refund, Muse looked up all three tickets, opened a live chat with a Delta agent, confirmed $1,017.60 was returning to the card, and scheduled daily monitoring until it landed—no hold music.