Grok Bot support agent works Intercom hourly but asks before any Stripe refund
At a glance
Claire Vo moved ChatPRD's Holly Helpdesk to Grok Bot: it sweeps Intercom and email on an hourly routine from a playbook, drafts replies, and sends refund requests as human approval cards that open a single Stripe action—never auto-refunds. This workflow is listed under Grok-Bot, Support, Refunds, Stripe, Sales-Marketing.
A builder pattern for selling Grok Bot work: give each client a studio+client@mail.grokbot.com tag and a routine that only accepts requests from approved contacts.
A marketer stopped asking Grok Bot for vague “help with marketing” and instead schedules a daily pull of five new posts from three competitors with a short change summary—no tabs opened.
A creator runs a desk of six Grok Bots with one job each; Scout reads 20 followed accounts each morning and logs posts with 10× views-vs-followers into finds.csv.
A founder put a dedicated Grok Bot admin agent in nine Basecamp workspaces to update projects, answer clients from email nuance, and—live—source restaurant vendors, negotiate pricing, then report back in Basecamp.