Make AI Agent (New): ticket triage, outreach, screening, and SEO agents
At a glance
Make’s Feb 2026 AI Agent docs list concrete agent scenarios—support ticket triage, sales outreach, content marketing, market research, candidate screening, SEO reports—plus when to use agents vs fixed scenarios. This workflow is listed under Make, Agent-Orchestration, Support, Sales-Marketing, 求职.
Make’s trigger guide shows how to bootstrap agent scenarios from Slack, Telegram, email, forms, webhooks, or mailhooks, then add tools, knowledge, and instructions—or run on a schedule.
An indie hacker packaged an agency's eight repeated workflows (briefs, client approval with revision counters, quotes with margin checks, content calendars, post-mortems) as free MIT Claude skills.
Anthropic’s Building Effective Agents appendix highlights two proven patterns—support agents that pull data and take actions like refunds, and coding agents that iterate against tests—with clear success metrics and human review.
Indie Hackers guide: Jotform intake → Zapier → Claude/ChatGPT triages priority and drafts a reply → a control form lets you edit → a second Zap finishes CRM/notify actions—only high-priority items pause for review.