xtravel
File a cancelled-flight expense claim through a broken upload widget
At a glance
A traveler used Meta Muse to assemble an Alaska cancellation claim from email and Lyft receipts and return a case number. This workflow is listed under travel, expense-claims, document-processing, browser-automation.
- Agents / tools
- Meta Muse, email, PDF
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What they did
Baptiste Dubois had Muse retrieve a cancelled Alaska flight and two Lyft receipts from email, convert the email to PDF, work through the airline's upload form and submit the claim.
How it went
The traveler reports that Muse submitted a request for $189.37 plus goodwill and returned a claim case number while he watched.
Worth knowing
The upload widget advertised a 2.5 MB limit, but the agent encountered an actual limit of 512 KB. The $189.37 was the amount requested in the submitted claim.
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