Delegate Marketplace buyer messages to Muse and inspect its approval scope
At a glance
Matt Robb let Meta Muse handle Facebook Marketplace conversations, then investigated messages that exposed his pickup address and confused a buyer about price. This workflow is listed under resale, agent-permissions, human-oversight.
He gave Muse a minimum sale price and pickup information, selected ongoing message permission, and delegated buyer communication. After a disputed offer, he reviewed the action log with the Muse team to reconstruct what had been sent.
How it went
Robb says a message appeared to accept $600 despite his $700 minimum. He reports that Meta attributed the price confusion to a display error. He later reconciled with the buyer.
Worth knowing
The ongoing permission let Muse send a template containing his address to prospective buyers. Robb had expected additional approvals for later offers.
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